Shift Leader: Lead Teams, Elevate Guest Experience

Wingstop; Shawmut (AL); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Employee meal discounts

Team recognition programs

Career advancement opportunities

Job summary

Wingstop is seeking a Shift Leader to oversee daily restaurant operations on a shift basis. You will supervise staff, train new hires, and ensure guest experiences meet Wingstop standards, while maintaining food quality and health and safety compliance.

The role emphasizes leadership, speed, and teamwork in a fast-paced environment, with opportunities to grow into management. On-site, full-time hours with competitive hourly pay and benefits for eligible employees.

Qualifications

• Must be 18 years or older.
• 1 year of customer-facing restaurant experience required.
• 1 year of supervisory or leadership experience preferred.
• Food handler’s certification for state/local area required.

Responsibilities

• Supervise restaurant staff during the shift.
• Train new employees on procedures, guest experience, and brand standards.
• Monitor employee performance and provide feedback.
• Ensure cleanliness, safety, and brand standards are maintained.

Skills

Customer service

Leadership

Communication

Time management

Problem solving

Organizational skills

Cash handling

Health & safety

English fluency

Attendance reliability

Education

High school diploma

Some college coursework

Tools

POS systems

Job description

Wingstop is seeking a Shift Leader to oversee daily restaurant operations on a shift basis. You will supervise staff, train new hires, and ensure guest experiences meet Wingstop standards, while maintaining food quality and health and safety compliance.

The role emphasizes leadership, speed, and teamwork in a fast-paced environment, with opportunities to grow into management. On-site, full-time hours with competitive hourly pay and benefits for eligible employees.