Shift Leader: Lead Team, Grow Your Career

Coffee & Bagel Brands; Hermantown (MN); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Job summary

Caribou Coffee in Hermantown, MN is hiring a Shift Leader to guide the coffeehouse in partnership with the GM/AGM. You will ensure brand standards, provide strong guest service, and keep the team engaged during each shift. The role emphasizes coaching, operations, and a positive, inclusive culture.

The position requires flexible availability, at least 6 months in a leadership role, and the ability to manage duties from product knowledge to banking deposits and inventory.

Qualifications

• At least 6 months of experience in a leadership role.
• Must be at least 18 years old.
• Flexible availability to cover shifts as needed.

Responsibilities

• Lead shifts with brand standards, energy, and guest connections.
• Coach and train team in responsibilities, product knowledge, and promotions.
• Ensure SOPs, quality, cash handling, and store safety are followed.
• Handle administrative tasks including deposits, inventory, and orders.
• Own shift execution, delegation, and smooth handoffs to the next team.

Skills

Leadership

Team management

Guest service

Education

High school diploma or GED

Job description

Caribou Coffee in Hermantown, MN is hiring a Shift Leader to guide the coffeehouse in partnership with the GM/AGM. You will ensure brand standards, provide strong guest service, and keep the team engaged during each shift. The role emphasizes coaching, operations, and a positive, inclusive culture.

The position requires flexible availability, at least 6 months in a leadership role, and the ability to manage duties from product knowledge to banking deposits and inventory.