Shift Leader: Lead Team, Elevate Service, Drive Growth

Firehouse Subs - Alaska; Fairbanks (AK); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Vision insurance

401(k)

Employee discounts

Training & development

Opportunity for advancement

Job summary

Firehouse Subs - Alaska is seeking a Shift Leader who can own the restaurant and lead a team during their shift. You will spend most of your time on the floor with the team, but when you are running the shift, you are responsible for making sure the restaurant is operating the way it should.

Our leaders are expected to show urgency, coach others, and take ownership to keep guests satisfied. This is a working leadership role with opportunities for advancement as you grow within the team.

Qualifications

• Reliability matters; be on schedule and dependable.
• Ability to lead and coach a team on shift.
• Thrive in a fast-paced restaurant environment.
• Able to stand for extended periods and assist crew.
• Capable of lifting up to 50 lbs.

Responsibilities

• Run shifts and keep the team organized and productive.
• Work alongside the team and set the pace.
• Provide great customer service and handle guest concerns.
• Maintain standards for speed, accuracy, food quality, and cleanliness.
• Train and coach Team Members.
• Address problems as they happen during the shift.
• Make labor decisions based on sales and business needs.
• Follow portioning standards and help control costs.
• Complete opening/closing, cash handling, and shift tasks.
• Enforce Firehouse Subs policies and procedures.
• Support Public Safety Foundation initiatives.
• Communicate issues to the General Manager.
• Help build a restaurant that guests want to return to.

Skills

Reliability

Lead and coach

Fast-paced environment

Stand for long periods

Lift up to 50 lbs

Job description

Firehouse Subs - Alaska is seeking a Shift Leader who can own the restaurant and lead a team during their shift. You will spend most of your time on the floor with the team, but when you are running the shift, you are responsible for making sure the restaurant is operating the way it should.

Our leaders are expected to show urgency, coach others, and take ownership to keep guests satisfied. This is a working leadership role with opportunities for advancement as you grow within the team.