Shift Leader: Lead Team & Elevate Guest Experience

Wingstop; Pine Bluff (AR); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Employee meal discounts

Advancement opportunities

Paid time off

Health benefits

Job summary

Wingstop in Pine Bluff, AR is seeking a Shift Leader to oversee daily operations on their shift, ensuring great guest experiences and high food quality. You will lead staff, manage breaks, and support the management team to drive operational excellence.

The role emphasizes leadership growth, training, and adherence to brand standards in a fast-paced environment. Pay ranges from $13.25 to $16 per hour and opportunities for advancement are available.

Qualifications

• Must be 18 years or older.
• Minimum 1 year of customer-facing restaurant experience.
• Previous supervisory/leadership experience preferred.
• Food handler’s certification as required by state/local area.
• Basic computer skills and cash handling
• Fluent English spoken and understood.
• Able to pass a background check.

Responsibilities

• Supervise and motivate restaurant staff during shifts.
• Train new employees on procedures and brand standards.
• Monitor performance and provide constructive feedback.
• Lead shifts by assigning tasks and managing breaks.
• Coach team to improve speed, service and execution.
• Ensure proper staffing as scheduled by RGM and maintain cleanliness.
• Uphold health, safety and sanitation standards and company policies.

Skills

Leadership

Customer Service

Staff Supervision

Communication

Time Management

English Fluency

Education

High School Diploma or GED

Hospitality coursework

Job description

Wingstop in Pine Bluff, AR is seeking a Shift Leader to oversee daily operations on their shift, ensuring great guest experiences and high food quality. You will lead staff, manage breaks, and support the management team to drive operational excellence.

The role emphasizes leadership growth, training, and adherence to brand standards in a fast-paced environment. Pay ranges from $13.25 to $16 per hour and opportunities for advancement are available.