Shift Leader: Lead Team, Delight Guests, Drive Store

Coffee & Bagel Brands; Inver Grove Heights (MN); On-site; USD 18,000 - 29,000; Full time

Job summary

Caribou Coffee Operating Company, Inc. in Inver Grove Heights, MN is seeking a Shift Leader to guide daily store operations with the GM/AGM. You will drive guest satisfaction, supervise the team, and ensure a smooth, fun, well-run shift.

You will train Team Members on responsibilities, product knowledge and SOPs, perform deposits and inventory, and uphold Core Values to support a positive guest experience and community presence.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience.
• Must be at least 18 years old.
• Able to work mornings, evenings, some holidays and weekends.
• High school diploma or GED.

Responsibilities

• Lead shifts with focus on team engagement and guest satisfaction.
• Coach and develop Team Members for performance and growth.
• Ensure SOPs and quality standards are followed consistently.
• Perform administrative tasks including deposits and inventory.

Skills

Leadership

Customer Service

Team Building

Communication

Flexibility

Education

High school diploma

Job description

Caribou Coffee Operating Company, Inc. in Inver Grove Heights, MN is seeking a Shift Leader to guide daily store operations with the GM/AGM. You will drive guest satisfaction, supervise the team, and ensure a smooth, fun, well-run shift.

You will train Team Members on responsibilities, product knowledge and SOPs, perform deposits and inventory, and uphold Core Values to support a positive guest experience and community presence.