Shift Leader: Inspire Teams, Elevate Guest Experience

Bagel Brands; Cottage Grove (MN); On-site; USD 17,564 - 29,274; Full time

Job summary

Caribou Coffee in Cottage Grove, MN is seeking a Shift Leader to oversee daily store operations in partnership with the General Manager or Assistant General Manager. You will ensure the team understands goals, maintains cleanliness, trains staff, and delivers guest connections during each shift.

Join a culture that values teamwork, accountability and community, with opportunities to grow as you coach others, manage sales and inventory, and uphold SOP and quality standards.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience required.
• Ability to work early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.

Responsibilities

• Demonstrates mastery of the DOING of Team Member with ease, enthusiasm and excellence
• Lead shifts that focus on team engagement and guest satisfaction with an unwavering commitment to Make Fun Happen
• Thinks strategically about maximizing product sales and waste management
• Demonstrates total store vision to take ownership of the look and feel of the store
• Knowledgeable about the deployment for the day, and the roles and responsibilities associated
• Consistently leverages effective communication on the floor during the shift
• Sees the needs of the team and guest and addresses situations before they become problematic
• Takes ownership not only for the current shift, but also the shift that follows
• Responsible for ensuring that the team is executing SOP and quality standards correctly and consistently
• Actively and in the moment coaches and gives feedback to Team Members to ensure they are bringing their best DOING and BEING to their role

Skills

Leadership experience

Customer service

Team communication

Education

High school diploma or GED

Job description

Caribou Coffee in Cottage Grove, MN is seeking a Shift Leader to oversee daily store operations in partnership with the General Manager or Assistant General Manager. You will ensure the team understands goals, maintains cleanliness, trains staff, and delivers guest connections during each shift.

Join a culture that values teamwork, accountability and community, with opportunities to grow as you coach others, manage sales and inventory, and uphold SOP and quality standards.