Shift Leader: Lead Team, Delight Guests, Drive Results

Zaxbys; Ellenwood (GA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Free meals on shift

Flexible schedule

Early access to pay

Advancement opportunities

401(k) with employer match

Medical, dental, vision insurance

Job summary

Zax LLC is hiring a Shift Leader to manage the product, process, and people required to execute a shift. You will supervise tasks, train team members, and respond to guest concerns while maintaining standards and safety.

Expect a role with flexible scheduling, opportunities to advance, and employee benefits. You will drive a positive culture and coordinate with management to meet shift goals and uphold quality and service levels.

Qualifications

• 18 years of age or older.
• Must be able to work flexible schedule including days, nights, weekends, and holidays.
• Demonstrates leadership qualities and good interpersonal skills.
• Ability to follow company standards and local laws for time punches.
• Strong verbal and written communication skills.

Responsibilities

• Supervise shift tasks to meet guest and company standards.
• Coach and train team members to improve performance.
• Handle guest complaints with professional, friendly service.
• Maintain food safety, quality, and cleanliness throughout the shift.
• Monitor operations and ensure compliance with policies and procedures.
• Delegate tasks and motivate team to achieve shift goals.

Skills

Leadership

Guest service

Multi-tasking

Communication

Problem solving

Team coaching

Tools

POS software

Job description

Zax LLC is hiring a Shift Leader to manage the product, process, and people required to execute a shift. You will supervise tasks, train team members, and respond to guest concerns while maintaining standards and safety.

Expect a role with flexible scheduling, opportunities to advance, and employee benefits. You will drive a positive culture and coordinate with management to meet shift goals and uphold quality and service levels.