Shift Leader: Fast-Paced Team Coach & Customer Experience

19043 Jersey Mike's Colchester; Colchester (CT); On-site; USD 26,000 - 38,000; Full time

Job summary

Jersey Mike's Subs in Colchester, CT seeks a Shift Leader to coach a small team and ensure exceptional customer service. You will oversee food preparation, maintain cleanliness, and manage opening/closing duties while upholding Jersey Mike’s quality standards.

The role requires 1 year of QSR experience, a High School diploma or equivalent, Serve Safe certification, and reliable transportation. Compensation is to be discussed; franchisee-operated role.

Qualifications

• 1 Year QSR experience preferred.
• Serve Safe Certification - Food Handler.
• Must be 18 years or older to operate the slicer.
• Must have reliable transportation.

Responsibilities

• Coaching the staff to deliver amazing customer service.
• Producing high quality food.
• Delivering the Jersey Mike’s experience.
• Cash handling.
• Following the Learning Management System Training Program.
• Developing others for career growth.
• Enforcing policies and procedures.
• Participating in local and national marketing initiatives.
• Building sales.
• Maintaining the cleanliness and proper sanitation practices in the establishment.
• Being certified in all four positions of the restaurant.
• Effective communication.
• Having a sense of urgency.

Skills

QSR experience

Serve Safe

Age 18+

Reliable transportation

Food handler

Education

High school degree or equivalent

Job description

Jersey Mike's Subs in Colchester, CT seeks a Shift Leader to coach a small team and ensure exceptional customer service. You will oversee food preparation, maintain cleanliness, and manage opening/closing duties while upholding Jersey Mike’s quality standards.

The role requires 1 year of QSR experience, a High School diploma or equivalent, Serve Safe certification, and reliable transportation. Compensation is to be discussed; franchisee-operated role.