Shift Leader: Lead Sales & Guest Experience

Miniso; Sioux Falls (SD); On-site; USD 19,320 - 27,517; Full time

Job summary

Miniso is seeking a dedicated Shift Leader in Sioux Falls, South Dakota, to assist the Store Manager with daily operations and training associates. This pivotal role emphasizes exceptional customer service and supports the store's business objectives through effective leadership.

The ideal candidate has strong interpersonal skills, a successful track record of teamwork, and experience in retail environments. Candidates must have at least 1 year of experience in a supervisory role, contributing to a positive shopping atmosphere and operational success.

Qualifications

• Strong leadership, interpersonal, and conflict-resolution skills.
• Ability to multitask and maintain composure in a fast-paced environment.
• Basic knowledge of retail operations and POS systems.

Responsibilities

• Assist the Store Manager with daily store operations.
• Train and develop sales associates to ensure strong product knowledge.
• Maintain store appearance and ensure proper stock levels.
• Open and close the store while ensuring compliance with procedures.
• Process sales transactions accurately.
• Support Loss Prevention efforts.

Skills

Leadership

Customer service

Conflict resolution

Time management

Education

High school diploma or equivalent

Associate degree

Tools

Point-of-sale systems

Job description

Miniso is seeking a dedicated Shift Leader in Sioux Falls, South Dakota, to assist the Store Manager with daily operations and training associates. This pivotal role emphasizes exceptional customer service and supports the store's business objectives through effective leadership.

The ideal candidate has strong interpersonal skills, a successful track record of teamwork, and experience in retail environments. Candidates must have at least 1 year of experience in a supervisory role, contributing to a positive shopping atmosphere and operational success.