Shift Leader — Lead & Grow in Fast-Pood Coffee Team

Dunkin/Baskin - International Falls; International Falls (MN); On-site; USD 17,000 - 25,000; Full time

Job summary

Dunkin/Baskin - International Falls is seeking a Shift Leader to guide teams in a fast-paced, guest‑centered environment. You’ll drive service excellence, assist with daily operations, and help resolve guest needs with urgency.

Applicants should have experience in food service or retail leadership, a positive attitude, and the ability to multitask during early mornings, weekends, and holidays. Must be 18+ and eligible to work in the U.S.

Qualifications

• Experience leading teams in food service or retail.
• Fluent in English; strong communication with guests and team.

Responsibilities

• Lead by example and support your team in delivering top‑notch guest service.
• Keep operations running smoothly – food prep, inventory, and cash handling.
• Train and coach crew members to be their best.
• Ensure the store stays clean, safe, and welcoming by upholding Brand standards.
• Step in for the manager when needed and assist with key decisions.

Skills

Food service

Leadership

Customer service

Communication

Cash handling

Job description

Dunkin/Baskin - International Falls is seeking a Shift Leader to guide teams in a fast-paced, guest‑centered environment. You’ll drive service excellence, assist with daily operations, and help resolve guest needs with urgency.

Applicants should have experience in food service or retail leadership, a positive attitude, and the ability to multitask during early mornings, weekends, and holidays. Must be 18+ and eligible to work in the U.S.