Shift Leader: Lead a Busy Coffee Team (Flexible Hours)

Dunkin/Baskin - Bemidji; Bemidji (MN); On-site; USD 17,000 - 22,000; Full time

Job summary

Dunkin/Baskin Bemidji is hiring a Shift Leader to guide our team in a fast-paced cafe environment. You’ll lead by example, help with food prep, inventory, and cash, and coach crew members to deliver top-notch guest service.

The role requires at least 18 years old, fluency in English, and eligibility to work in the U.S. Previous food service or retail leadership is a plus, and flexible hours (early mornings, weekends, and holidays) are expected.

Qualifications

• Experience in food service or retail is a plus.
• Strong communication and teamwork are essential.
• Ability to multitask and stay calm under pressure.
• Willingness to work flexible hours, including early mornings, weekends, and holidays.
• Fluency in English and eligible to work in the U.S.

Responsibilities

• Be the go-to person on your shift, leading by example.
• Assist with food prep, inventory, and cash handling to keep operations smooth.
• Coach and train crew members to deliver great guest service.
• Maintain a clean, safe, and welcoming store environment by following standards.
• Step in for the manager when needed and help with key decisions.

Skills

Leadership experience

Customer service

Communication

Job description

Dunkin/Baskin Bemidji is hiring a Shift Leader to guide our team in a fast-paced cafe environment. You’ll lead by example, help with food prep, inventory, and cash, and coach crew members to deliver top-notch guest service.

The role requires at least 18 years old, fluency in English, and eligibility to work in the U.S. Previous food service or retail leadership is a plus, and flexible hours (early mornings, weekends, and holidays) are expected.