Shift Leader - Lead the Coffee Team, Flexible Hours

Dunkin/Baskin - Bemidji; Bemidji (MN); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Dunkin' Baskin Bemidji is seeking a Shift Leader to guide a fast-paced team, ensure guest satisfaction, and uphold brand standards. You will lead by example, assist with opening/closing tasks, and coach crew members to deliver exceptional service in a busy Dunkin’/Baskin environment.

Must be 18+, fluent in English, and eligible to work in the United States. This on-site role requires reliability, teamwork, and a can-do attitude for mornings, weekends, and holidays.

Qualifications

• Leadership experience in fast-paced settings
• Strong customer service orientation
• Clear communication with team members and guests
• Ability to multitask during busy periods
• Willingness to work flexible shifts including mornings, weekends, and holidays
• Fluency in English and legal eligibility to work in the U.S.

Responsibilities

• Serve as shift lead and point of contact during shifts
• Lead by example to deliver top-tier guest service
• Keep operations running by prepping food, managing inventory, and handling cash
• Coach and train crew members to perform at their best
• Maintain cleanliness, safety, and brand standards across the store

Skills

Leadership experience

Customer service

Communication skills

Multitasking

Flexible hours

Fluent in English

Job description

Dunkin' Baskin Bemidji is seeking a Shift Leader to guide a fast-paced team, ensure guest satisfaction, and uphold brand standards. You will lead by example, assist with opening/closing tasks, and coach crew members to deliver exceptional service in a busy Dunkin’/Baskin environment.

Must be 18+, fluent in English, and eligible to work in the United States. This on-site role requires reliability, teamwork, and a can-do attitude for mornings, weekends, and holidays.