Shift Leader: Fast-Paced Café, Growth & Flex Scheduling

Dunkin' | MPJervis; Matamoras (Pike County); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Weekly Pay

Flexible scheduling

Career growth and trainingOpportunites

Medical, dental, and vision insurance

Paid time off

Tuition assistance

Free or discounted Dunkin’ products

Employee rewards and recognition progR

401(k) options

Employee Assistance Program (EAP)

Résumé du poste

Dunkin’ in the United States is seeking a Shift Leader to support daily operations, coach team members, and deliver a great guest experience with every order. You’ll lead by example and help the store run smoothly during busy shifts.

Requirements include supervisory experience in food service or retail, strong communication, flexibility to work early mornings, evenings, weekends, and holidays, and a commitment to guest satisfaction. Weekly pay and career growth opportunities are available.

Qualifications

• Supervisory or team lead experience in food service or retail.
• Strong communication and leadership abilities.
• Ability to multitask and work under pressure.
• Positive attitude with guest satisfaction focus.
• Must be at least 18 years old.
• Willingness to work a flexible schedule including early mornings, evenings, weekends and holidays.

Responsabilités

• Lead by example to create a positive shift experience.
• Support management by assigning tasks and coaching crew members.
• Provide fast, friendly, accurate service to all guests.
• Maintain store cleanliness and ensure food safety procedures are followed.
• Monitor shift performance and help meet sales and labor targets.
• Open and close the restaurant as needed following brand standards.
• Handle minor customer concerns and escalate as needed.

Connaissances

Supervisory experience

Communication skills

Leadership

Multitasking under pressure

Guest satisfaction focus

Description du poste

Dunkin’ in the United States is seeking a Shift Leader to support daily operations, coach team members, and deliver a great guest experience with every order. You’ll lead by example and help the store run smoothly during busy shifts.

Requirements include supervisory experience in food service or retail, strong communication, flexibility to work early mornings, evenings, weekends, and holidays, and a commitment to guest satisfaction. Weekly pay and career growth opportunities are available.