Shift Leader: Lead Fast Service & Team Growth

El Pollo Loco; Upland (CA); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Competitive pay

No overnight hours

Free meal during shift

Employee discount on food

Career growth potential

Job summary

El Pollo Loco is seeking a Shift Leader to oversee daily restaurant operations during assigned shifts and to lead the crew in delivering exceptional guest experiences. The role emphasizes maintaining safety, cleanliness, and efficiency while upholding EPL standards.

The position requires a high school diploma or GED and supervisory experience, with potential for growth within the company. Competitive wages and benefits are offered, with no overnight hours in this role.

Qualifications

• High school diploma or GED required or equivalent.
• 1+ year of restaurant supervisory experience preferred.
• Must pass EPL Food Safety Audit (FSA) after hire.

Responsibilities

• Oversee opening and closing procedures and assign crew tasks.
• Maintain cleanliness and safety per QSC standards.
• Monitor service speed and ensure customer satisfaction.
• Train team on new products and procedures.
• Handle cash drawer audits and deposits during shifts.
• Assist customers and ensure a friendly service experience.

Skills

Leadership

Customer service

Team supervision

Effective communication

Education

High school diploma or GED

Tools

Inventory management

Cash handling

Job description

El Pollo Loco is seeking a Shift Leader to oversee daily restaurant operations during assigned shifts and to lead the crew in delivering exceptional guest experiences. The role emphasizes maintaining safety, cleanliness, and efficiency while upholding EPL standards.

The position requires a high school diploma or GED and supervisory experience, with potential for growth within the company. Competitive wages and benefits are offered, with no overnight hours in this role.