Shift Leader - Lead & Coach in a Fast-Paced Restaurant

Chick-fil-A; Seneca (SC); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid Time Off

Gym discount

Free meal on shift

Flexible scheduling

Closed on Sundays

Scholarship opportunities

Competitive pay

Team environment

Job summary

Chick-fil-A is seeking a Shift Leader to support senior leadership in daily operations, coach team members, and uphold our service standards. You will help run shifts, count drawers, and model positive accountability in a fast-paced restaurant environment.

We value a servant leadership mindset, strong communication, and a drive to deliver excellent guest experiences. This role offers growth opportunities and a supportive team culture within Chick-fil-A restaurants.

Qualifications

• Must be 18 years or older.
• Reliable transportation.
• Ability to work in a fast-paced environment.
• Strong people skills with a desire to serve Team Members.
• Strong commitment to superior customer service.
• Ability to manage Team Member behavioral and performance issues.
• Ability to work in a team environment with shared ownership and responsibility.
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is not required but is preferred.

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in the training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Skills

Strong character

Servant heart

People skills

Initiative

Urgency

Communication skills

Leadership

Coaching

Job description

Chick-fil-A is seeking a Shift Leader to support senior leadership in daily operations, coach team members, and uphold our service standards. You will help run shifts, count drawers, and model positive accountability in a fast-paced restaurant environment.

We value a servant leadership mindset, strong communication, and a drive to deliver excellent guest experiences. This role offers growth opportunities and a supportive team culture within Chick-fil-A restaurants.