Shift Leader: Lead, Coach & Elevate a Fast-Paced Team

Chick-fil-A; Atlanta (GA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling (and Sundays off)

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a Team Leader to support operations and lead by example in a fast-paced restaurant environment. The role emphasizes serving guests, developing team members, and upholding Chick-fil-A’s culture and values.

Responsibilities include leading shifts, training new hires, and ensuring daily tasks are completed with excellence. Qualified candidates will have prior leadership experience in a restaurant setting, strong communication skills, and a commitment to superior customer

Qualifications

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is required.

Responsibilities

• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant.
• Offer immediate and respectful response to Guest's needs.
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts, key holder.
• Count drawers and finalize day.
• Excellent communication skills, both written and spoken.

Skills

Team leadership

Communication

People skills

Customer service

Reliability

Job description

Chick-fil-A is seeking a Team Leader to support operations and lead by example in a fast-paced restaurant environment. The role emphasizes serving guests, developing team members, and upholding Chick-fil-A’s culture and values.

Responsibilities include leading shifts, training new hires, and ensuring daily tasks are completed with excellence. Qualified candidates will have prior leadership experience in a restaurant setting, strong communication skills, and a commitment to superior customer