Shift Leader: Inspire Service, Grow the Team

Far West Services, LLC; Kent (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Training

Free Shift Meal

Career Growth Opportunities

Internal Promotion Opportunities

Job summary

Thacher Restaurant Group is seeking a Shift Leader to help oversee daily restaurant operations, coach team members, maintain standards, and ensure exceptional service for guests.

This leadership role supports the General Manager and Assistant Manager, offers ongoing training, and is designed to prepare high performers for future management opportunities within our Wingstop franchise.

You will contribute to a positive culture, uphold food safety, and help meet performance targets.

Qualifications

• At least 1 year of restaurant, retail, or leadership experience preferred.
• Food Handler Certification.
• Experience using a POS system preferred.
• Strong communication and problem-solving skills.
• Reliable attendance.
• Available to support business needs.

Responsibilities

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Ensure safety procedures are followed to keep teams and guests safe.
• Support cash handling and ensure company procedures are followed.
• Assist with opening, closing, and shift changing responsibilities.
• Communicating restaurant needs and maintenance concerns to management.
• Help train and develop new team members.
• Step into any position as needed to support the success of the restaurant.

Skills

Positive attitude

Leadership

Strong communication

Problem-solving

Reliable attendance

Flexible availability

Education

Food Handler Certification

Tools

POS System

Job description

Thacher Restaurant Group is seeking a Shift Leader to help oversee daily restaurant operations, coach team members, maintain standards, and ensure exceptional service for guests.

This leadership role supports the General Manager and Assistant Manager, offers ongoing training, and is designed to prepare high performers for future management opportunities within our Wingstop franchise.

You will contribute to a positive culture, uphold food safety, and help meet performance targets.