Shift Leader: Lead, Coach & Elevate Guest Experience

ZAX Zax LLC; Woodstock (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free meals on shift

Flexible schedule

Early access to pay

401(k) with employer match

Medical, Dental, and Vision Insurance

Short and Long-Term Disability

Employer-Paid Life Insurance

Advancement opportunities

Employee Referral Program

Job summary

Zax LLC is seeking a Shift Leader to manage shift operations, including product, process, and people, while ensuring quality and guest satisfaction. You will train and coach team members, respond to guest concerns, and uphold safety and standards.

The role offers opportunities for growth within the restaurant leadership track and requires flexibility in scheduling. As a leader in the restaurant, you will be responsible for achieving shift benchmarks, coordinating with management, and maintaining

Qualifications

• Demonstrates leadership qualities and ability to train and coach team members.
• Strong interpersonal and verbal communication skills.
• Ability to multi-task and manage time effectively.
• Excellent problem-solving and decision-making skills.
• Ability to resolve guest concerns in a friendly, respectful manner.

Responsibilities

• Lead shift by managing product, process, and people.
• Train, coach, and develop team members to meet standards.
• Respond to guest complaints with a positive attitude and solution
• Ensure adherence to safety, quality, and cash management policies.
• Plan shift duties and ensure opening/closing tasks are completed.

Skills

Leadership

Communication

Time management

Conflict resolution

Problem solving

Multi-tasking

Job description

Zax LLC is seeking a Shift Leader to manage shift operations, including product, process, and people, while ensuring quality and guest satisfaction. You will train and coach team members, respond to guest concerns, and uphold safety and standards.

The role offers opportunities for growth within the restaurant leadership track and requires flexibility in scheduling. As a leader in the restaurant, you will be responsible for achieving shift benchmarks, coordinating with management, and maintaining