Shift Leader: Lead, Coach & Elevate Guest Experience

Dunkin' | Moutoudis Group; West Ashford (CT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of potential for growth within aA

Job summary

Dunkin' franchisee in Connecticut is seeking a Shift Leader to coach Crew Members, uphold Brand standards, and deliver a friendly guest experience during each shift.

You will set goals, assign tasks, motivate the team, and provide timely feedback, helping colleagues grow while ensuring efficient operations and adherence to safety and quality standards. Join our team in West Ashford, CT for a dynamic role with room for advancement in a supportive, team-oriented environment.

Qualifications

• Experience coaching/leading a team preferred.
• Excellent guest service skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Coach Crew Members to meet Brand standards.
• Assign tasks and monitor shift performance.
• Provide timely feedback and celebrate successes.

Skills

Coaching Crew Members

Job description

Dunkin' franchisee in Connecticut is seeking a Shift Leader to coach Crew Members, uphold Brand standards, and deliver a friendly guest experience during each shift.

You will set goals, assign tasks, motivate the team, and provide timely feedback, helping colleagues grow while ensuring efficient operations and adherence to safety and quality standards. Join our team in West Ashford, CT for a dynamic role with room for advancement in a supportive, team-oriented environment.