Shift Leader: Lead Crew, Elevate Guest Experience

Dunkin' | Wethersfield and Rocky Hill; Rocky Hill (CT); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

Team environment

Growth opportunities

Job summary

Dunkin' franchisee in Connecticut is seeking a Shift Leader to coach Crew Members and ensure Brand standards and guest experience are delivered. You will set goals, assign tasks, and motivate the team while providing timely feedback.

This role offers competitive wages, a team-oriented environment, and significant growth potential for strong performers who demonstrate initiative and reliability.

Qualifications

• Experience coaching or supervising a crew.
• Ability to motivate and provide feedback.

Responsibilities

• Coach Crew Members to maintain Brand standards throughout shifts.
• Set goals, assign tasks, and provide timely feedback to the team.

Skills

Team coaching

Guest experience

Job description

Dunkin' franchisee in Connecticut is seeking a Shift Leader to coach Crew Members and ensure Brand standards and guest experience are delivered. You will set goals, assign tasks, and motivate the team while providing timely feedback.

This role offers competitive wages, a team-oriented environment, and significant growth potential for strong performers who demonstrate initiative and reliability.