Shift Leader: Lead a Team, Drive Service Excellence

whataburger; Plano (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Weekly pay

Flexible schedules

Paid time off

401(k) match

Medical benefits

Disability benefits

Career development

Scholarship program

Education support

Discounted meals

Wireless discounts

Computer discounts

Gym discounts

Awards & recognition

Retirement celebration

Job summary

Whataburger is seeking a Shift Leader to help run a Texas restaurant with strong operational focus and a coaching mindset. You’ll lead shift operations, train staff, maintain quality and service standards, and drive safety and compliance on every shift.

In this role you’ll partner with the Restaurant Manager team to sharpen leadership skills, build shift management capability, and strengthen the operational foundation across the store in Plano.

Qualifications

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate Family Members - helping new hires ketchup quickly and seasoned pros turn up the heat.
• Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
• Uphold food safety, workplace safety, sanitation, and compliance requirements.
• Foster teamwork, communication, accountability, and a positive work culture.
• Prepare, lead, and transition shift operations to keep the restaurant running like a well‑oiled fryer.

Responsibilities

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate Family Members - helping new hires ketchup quickly and seasoned pros turn up the heat.
• Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
• Uphold food safety, workplace safety, sanitation, and compliance requirements.
• Foster teamwork, communication, accountability, and a positive work culture.
• Prepare, lead, and transition shift operations to keep the restaurant running like a well‑oiled fryer.

Skills

Shift leadership

Coaching

Team motivation

Customer service

Communication

Multitasking

Education

High school diploma / GED

Job description

Whataburger is seeking a Shift Leader to help run a Texas restaurant with strong operational focus and a coaching mindset. You’ll lead shift operations, train staff, maintain quality and service standards, and drive safety and compliance on every shift.

In this role you’ll partner with the Restaurant Manager team to sharpen leadership skills, build shift management capability, and strengthen the operational foundation across the store in Plano.