Shift Leader: Coach Teams, Elevate Service & Ops

Whataburger; United States; On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

401(k) match

Medical Insurance

Disability Insurance

Career Growth

Education Support

Discounted Meals

Wireless Discounts

Computer Discounts

Fitness Discounts

Awards & Recognition

Retirement Celebration Program

Job summary

Whataburger is hiring a Shift Leader to drive operational excellence and lead daily restaurant operations. You will coach teammates, ensure service quality, and manage shifts to keep the kitchen and dining area running smoothly.

This role emphasizes leadership development, teamwork, and a commitment to safety and sanitation. Join a fast-paced environment with opportunities for growth and a potential six-figure path for operating partners.

Qualifications

• Must be at least 18 years old and have a high school diploma or GED.
• Be able to stand for long periods, lift up to 55 lbs, and work flexible hours including overnights, weekends, and holidays.
• Experience coaching or leading teams with strong customer service and multitasking skills.

Responsibilities

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate Family Members—helping new hires ketchup quickly and seasoned pros turn up the heat.
• Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
• Uphold food safety, workplace safety, sanitation, and compliance requirements.
• Foster teamwork, communication, accountability, and a positive work culture.
• Prepare, lead, and transition shift operations to keep the restaurant running smoothly.

Skills

Leadership

Shift management

Coaching

Customer service

Communication

Education

High School Diploma or GED

Job description

Whataburger is hiring a Shift Leader to drive operational excellence and lead daily restaurant operations. You will coach teammates, ensure service quality, and manage shifts to keep the kitchen and dining area running smoothly.

This role emphasizes leadership development, teamwork, and a commitment to safety and sanitation. Join a fast-paced environment with opportunities for growth and a potential six-figure path for operating partners.