Shift Leader — Lead a High-Energy Coffee Team

Caribou Coffee Company; Wayzata (MN); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee Company is seeking a Shift Leader to guide the coffeehouse in partnership with the General Manager or Assistant GM. You will ensure brand standards, product knowledge, cleanliness, and guest connections are maintained during your shift.

You will lead a team, coach on responsibilities, manage coupons, promotions, and recipes, and handle bank deposits and inventories as part of daily operations. A strong work ethic and a collaborative attitude are essential.

Qualifications

• At least 6 months of experience in a leadership role, or properly trained and approved to take on Shift Leader responsibilities.
• Shift Leaders may be required to work different days, times or shifts as business needs change.
• Must be at least 18 years of age.

Responsibilities

• Demonstrates mastery of every Team Member responsibility with confidence and excellence.
• Leads shifts with energy to keep the team engaged and the shift on track.
• Optimizes product sales while managing waste and keeping a welcoming coffeehouse environment.
• Communicates deployment and roles on the floor to maintain smooth shift flow.
• Delegates objectives based on the shift's needs and priorities.
• Owns the current shift and ensures a smooth hand-off to the next shift.
• Ensures SOPs and Caribou standards for quality, cash handling, and safety are followed.
• Coaches and trains team on responsibilities, product knowledge, and promotions.
• Performs administrative tasks such as deposits, inventory, and product orders with integrity.

Skills

Leadership

Shift leader duties

Flexible scheduling

18+ years old

Education

High school diploma or GED

Job description

Caribou Coffee Company is seeking a Shift Leader to guide the coffeehouse in partnership with the General Manager or Assistant GM. You will ensure brand standards, product knowledge, cleanliness, and guest connections are maintained during your shift.

You will lead a team, coach on responsibilities, manage coupons, promotions, and recipes, and handle bank deposits and inventories as part of daily operations. A strong work ethic and a collaborative attitude are essential.