Shift Leader: Lead a High-Energy Coffee Team

Caribou Coffee; Orono (MN); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Orono, MN is seeking a Shift Leader to direct the coffeehouse in partnership with the GM or AGM. You will ensure brand standards, product knowledge, cleanliness, and guest connections during your shift, while empowering the team to deliver great service.

Responsibilities include leading shifts, optimizing sales, coaching new team members, handling administrative tasks, and upholding store safety and quality.

Qualifications

• Leadership experience or training approved to take on Shift Leader responsibilities.
• Flexible availability to support business and team needs across different days/times.
• Must be at least 18 years of age.

Responsibilities

• Demonstrates mastery of every Team Member responsibility with confidence and excellence.
• Leads shifts with energy, keeping the team engaged and the shift on track.
• Optimizes product sales while managing waste and maintaining an inviting coffeehouse.
• Knows the day’s deployment and roles, communicating on the floor to keep the shift moving.
• Delegates objectives and tasks based on team needs and shift priorities.
• Owns the shift and ensures a smooth hand-off to the next shift.
• Upholds standards for quality, cash handling, and store safety and security.
• Coaches and trains the team on responsibilities, product knowledge, and promotions.
• Performs administrative tasks with integrity, including deposits, inventory, and orders.
• Develops Team Members through coaching and feedback.

Skills

Leadership experience

Flexible availability

18+ years old

Education

High school diploma or GED

Job description

Caribou Coffee in Orono, MN is seeking a Shift Leader to direct the coffeehouse in partnership with the GM or AGM. You will ensure brand standards, product knowledge, cleanliness, and guest connections during your shift, while empowering the team to deliver great service.

Responsibilities include leading shifts, optimizing sales, coaching new team members, handling administrative tasks, and upholding store safety and quality.