Shift Leader: Lead a Fast-Paced Team & Serve Great Subs

34010 - Jersey Mike's - Hylan LLC; New York (NY); On-site; USD 22,000 - 29,000; Full time

Job summary

Jersey Mike's Subs is seeking a Shift Leader in New York, NY. The role focuses on coaching a small team, ensuring high-quality food, and delivering the Jersey Mike’s experience with a sense of urgency and pride.

You will oversee customer service, food preparation, and daily operations while ensuring clean, compliant, and efficient store performance. Prior QSR experience and a ServSafe credential are valued.

Qualifications

• High school degree or equivalent required.
• 1 year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.
• Must have reliable transportation.
• Must have a certificate in Food Protection - NYC Dept of Health & Mental Hygiene.

Responsibilities

• Coach staff to deliver amazing customer service.
• Produce high quality food and maintain Jersey Mike’s standards.
• Deliver the Jersey Mike’s experience to customers.
• Handle cash and operate POS systems responsibly.
• Support management in opening and closing procedures and training.

Skills

Leadership

Customer service

Team collaboration

Food safety

Education

High school diploma or equivalent

Tools

Slicer operation

POS systems

Job description

Jersey Mike's Subs is seeking a Shift Leader in New York, NY. The role focuses on coaching a small team, ensuring high-quality food, and delivering the Jersey Mike’s experience with a sense of urgency and pride.

You will oversee customer service, food preparation, and daily operations while ensuring clean, compliant, and efficient store performance. Prior QSR experience and a ServSafe credential are valued.