Team Leader — Service-Driven Shift Coach

Chick-fil-A; Homestead (Allegheny County); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Free break meals

Scholarship Opportunities

$10,000 Life Insurance Policy

Employee Assistance Program

Free college tuition at Point Univ. (P

Access to affordable health insurance

Discounts at retailers via PerkSpot

Positive team environment

Job summary

Chick-fil-A Florida City is seeking a Team Leader who exemplifies our core values and Servanthood culture. You will support senior leadership in daily operations, coach team members, and ensure excellent service in a fast-paced restaurant.

Responsibilities include leading shifts, training new hires, and maintaining guest satisfaction through strong communication and teamwork. This role offers full-time and part-time opportunities and a pathway to growth within the Chick-fil-A brand.

Qualifications

• Smiles and engages guests warmly
• Maintains eye contact with guests and staff
• Speaks with energy and enthusiasm
• Creates emotional connections with guests
• Has reliable transportation to shifts
• Able to work in a fast-paced restaurant
• Strong people skills and desire to serve others
• Strong commitment to superior customer service
• Ability to coach and address team behavior and performance issues

Responsibilities

• Participate operationally in day-to-day activities in a high-volume restaurant
• Provide immediate and respectful responses to guests' needs
• Assist in training of new hires and set shift tone
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count cash drawers and finalize day
• Maintain excellent written and spoken communication

Skills

Smile

Eye contact

Enthusiastic speech

Emotional connections

Reliable transport

Fast-paced

People skills

Customer service

Team management

Job description

Chick-fil-A Florida City is seeking a Team Leader who exemplifies our core values and Servanthood culture. You will support senior leadership in daily operations, coach team members, and ensure excellent service in a fast-paced restaurant.

Responsibilities include leading shifts, training new hires, and maintaining guest satisfaction through strong communication and teamwork. This role offers full-time and part-time opportunities and a pathway to growth within the Chick-fil-A brand.