Shift Leader — Lead a Fast-Paced Sub Shop Team

Jersey Mike's Lodi; Lodi (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Jersey Mike's Lodi is seeking a Shift Leader to support store leadership in delivering exceptional customer service and high-quality food. You will coach a small crew, handle cash, and participate in training programs while upholding brand standards and cleanliness.

Ideal candidates bring 1 year of QSR experience, a serve-safe certification, and a dependable commute. This on-site role demands reliable transportation and strong communication with management.

Qualifications

• High school diploma or equivalent required.
• 1 year QSR experience preferred.
• Serve Safe Certification - Food Handler.
• Must be 18 years or older to operate the slicer.
• Reliable transportation is required.

Responsibilities

• Coach staff to deliver outstanding customer service.
• Produce high quality food and maintain Jersey Mike's standards.
• Deliver the Jersey Mike's experience and handle cash responsibly.
• Follow the Learning Management System Training Program.
• Develop others for career growth and enforce policies.
• Participate in local and national marketing initiatives.
• Build sales and maintain cleanliness and sanitation.
• Be certified in all four positions of the restaurant.
• Communicate effectively with the team and leadership.
• Lead with a sense of urgency during shifts.

Skills

Customer service

Leadership

Team management

Communication

Urgency

Education

High school diploma or equivalent

Serve Safe Certification - Food Handler

Tools

Slicer operation

Job description

Jersey Mike's Lodi is seeking a Shift Leader to support store leadership in delivering exceptional customer service and high-quality food. You will coach a small crew, handle cash, and participate in training programs while upholding brand standards and cleanliness.

Ideal candidates bring 1 year of QSR experience, a serve-safe certification, and a dependable commute. This on-site role demands reliable transportation and strong communication with management.