Shift Leader: Lead a Community-Driven Coffee Team

Caribou Coffee; Minot (ND); On-site; USD 42,000 - 62,000; Full time

Job summary

Caribou Coffee in Minot, ND is seeking a Shift Leader to direct store operations alongside the General Manager or Assistant General Manager. You will ensure clear goals, tasks, and guest connections during shifts while upholding SOP and quality standards.

The role emphasizes leading with engagement, coaching team members, and maintaining a welcoming store environment. Prior leadership or supervisory experience in food service is valued, along with reliability and a positive attitude.

Qualifications

• Minimum 1 year of leadership, restaurant, retail or customer service experience.
• Ability to work early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.

Responsibilities

• Lead shifts focused on team engagement and guest satisfaction with a commitment to Make Fun Happen.
• Ensure SOP and quality standards are followed consistently.
• Coach and develop Team Members, providing feedback and growth opportunities.
• Train team on role responsibilities, product knowledge and promotional items.

Skills

Leadership experience

Customer service

Education

High school diploma or GED

Job description

Caribou Coffee in Minot, ND is seeking a Shift Leader to direct store operations alongside the General Manager or Assistant General Manager. You will ensure clear goals, tasks, and guest connections during shifts while upholding SOP and quality standards.

The role emphasizes leading with engagement, coaching team members, and maintaining a welcoming store environment. Prior leadership or supervisory experience in food service is valued, along with reliability and a positive attitude.