Shift Leader: Growth, Flex Hours, and Coffee Community

Caribou Coffee Company; Hopkins (MN); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee is seeking a Shift Leader to guide the coffeehouse in partnership with the General Manager or Assistant GM. You will ensure brand standards, product knowledge, cleanliness, and guest connections are maintained during the shift.

Key duties include leading the team, coaching members, handling onboarding, and driving sales while upholding cash handling and safety procedures. This role anchors operations on the Minnetonka site.

Qualifications

• At least 6 months of experience in a leadership role, or trained and approved for Shift Leader responsibilities.
• Be prepared to work flexible days, times, or shifts as business needs change.
• Must be at least 18 years of age.

Responsibilities

• Demonstrates mastery of team member responsibilities with confidence and enthusiasm.
• Leads shifts to maintain energy, engagement, and smooth operations.
• Optimizes product sales while managing waste and maintaining a welcoming coffeehouse environment.
• Communicates deployment and roles clearly on the floor to keep the shift moving.
• Reads team needs, delegates objectives, and sets up smooth hand-offs between shifts.
• Owns the decision-making of Manager on Duty, staying calm under pressure.

Skills

Leadership

Flexible availability

18+ years old

Education

High school diploma or GED

Job description

Caribou Coffee is seeking a Shift Leader to guide the coffeehouse in partnership with the General Manager or Assistant GM. You will ensure brand standards, product knowledge, cleanliness, and guest connections are maintained during the shift.

Key duties include leading the team, coaching members, handling onboarding, and driving sales while upholding cash handling and safety procedures. This role anchors operations on the Minnetonka site.