Shift Leader - Growth, Coaching & Guest Experience

Caribou Coffee; Grand Forks (ND); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Grand Forks, ND seeks a Shift Leader to guide the coffeehouse in partnership with the General Manager or Assistant GM. You’ll ensure brand standards, product knowledge, cleanliness, and strong guest connections during each shift.

The role requires leadership experience, flexibility in scheduling, and a commitment to store safety and quality. The position offers opportunities for growth and a collaborative team culture.

Qualifications

• Leadership experience or training to take on Shift Leader responsibilities.
• Must maintain flexible availability for scheduling needs.
• Must be at least 18 years old.

Responsibilities

• Lead shifts with energy, ensuring brand standards, product quality, and guest connections.
• Communicate clearly on the floor to keep the shift moving and tasks aligned.
• Optimize product sales while managing waste and maintaining a welcoming environment.
• Know deployment and roles, delegating objectives as needed.
• Own the shift and ensure a smooth hand-off to the next team.
• Uphold cash handling, store safety, and SOPs in daily operations.
• Coach and train team on responsibilities, products, and promotions.

Skills

Leadership

Flexible hours

Age 18+

Education

High school diploma or GED

Job description

Caribou Coffee in Grand Forks, ND seeks a Shift Leader to guide the coffeehouse in partnership with the General Manager or Assistant GM. You’ll ensure brand standards, product knowledge, cleanliness, and strong guest connections during each shift.

The role requires leadership experience, flexibility in scheduling, and a commitment to store safety and quality. The position offers opportunities for growth and a collaborative team culture.