Shift Leader: Inspire Teams & Elevate Guest Experience

Bagel Brands; De Pere (WI); On-site; USD 20,664 - 27,552; Full time

Job summary

Caribou Coffee in De Pere, WI is seeking a Shift Leader to guide daily operations in partnership with store leadership. You will ensure the team understands goals, standards, and guest connections during each shift.

You will train, coach, and develop Team Members, manage deposits and inventory, and uphold the Caribou Coffee brand values. This role requires a minimum 1 year of leadership experience and a flexible schedule.

Qualifications

• Minimum 1 year of leadership, restaurant, retail or customer service experience.
• Able to work early mornings, evenings, holidays and/or weekends.
• Must be at least 18 years of age.

Responsibilities

• Lead shifts with focus on guest satisfaction and team engagement.
• Ensure SOPs and quality standards are followed.
• Coach and develop Team Members on role responsibilities.
• Oversee banking deposits, inventory, and orders as assigned.
• Own the shift and plan for the next shift.

Skills

Leadership experience

Customer service

Communication

Team management

Time management

Education

High school diploma or GED

Job description

Caribou Coffee in De Pere, WI is seeking a Shift Leader to guide daily operations in partnership with store leadership. You will ensure the team understands goals, standards, and guest connections during each shift.

You will train, coach, and develop Team Members, manage deposits and inventory, and uphold the Caribou Coffee brand values. This role requires a minimum 1 year of leadership experience and a flexible schedule.