Shift Leader: Elevate Team Performance & Guest Experience

McDonald's; Marshalltown (IA); On-site; USD 22,730 - 28,929; Full time

Benefits offered by this job

Competitive pay

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food chain in Marshalltown, Iowa is seeking a Shift Manager to oversee operations and lead the crew in delivering an outstanding guest experience. The position requires strong leadership skills, a focus on customer service, and the ability to drive team performance. Benefits include competitive pay ranging from $16.50 to $21.00 per hour, along with employee discounts, paid time off, and opportunities for training and advancement. This position is essential for maintaining food safety and cleanliness standards.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Handle and oversee crew schedules.
• Provide encouraging leadership for crew and managers.
• Supervise and lead food safety and cleanliness measures.
• Take measures around safety, security, inventory, and profitability.
• Cultivate and encourage training, education, and continued learning.
• Drive and expect a high level of performance from the team.

Job description

A leading fast-food chain in Marshalltown, Iowa is seeking a Shift Manager to oversee operations and lead the crew in delivering an outstanding guest experience. The position requires strong leadership skills, a focus on customer service, and the ability to drive team performance. Benefits include competitive pay ranging from $16.50 to $21.00 per hour, along with employee discounts, paid time off, and opportunities for training and advancement. This position is essential for maintaining food safety and cleanliness standards.