Shift Leader: Inspire Team, Drive Guest Experience

Dunkin' Donuts; Round Lake (FL); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Dunkin' Donuts is seeking a Shift Leader to coach Crew Members, ensure operational Brand standards, and deliver a great guest experience. You will set goals, assign tasks, and motivate the team while providing timely feedback.

Ideal candidates have supervisory restaurant experience, strong English skills, and basic computer abilities. This full-time role emphasizes safety, quality, and consistent guest satisfaction at our Florida location.

Formación

• Shift Leaders coach Crew Members to execute Brand standards and deliver guest experience.
• Set goals, provide job assignments, and motivate others with timely feedback.
• Maintain a safe, clean, and compliant work environment by following safety and sanitation guidelines.

Responsabilidades

• Maintain a respectful team environment and communicate shift priorities and results.
• Create a guest-first culture, resolve guest issues, and ensure brand standards and recipes are followed.
• Drive profitability by meeting sales goals, executing restaurant standards, and managing cash over/short.

Conocimientos

Fluent English

Supervisory experience

Math skills

Basic computer skills

High School diploma or equivalent

Educación

High School diploma or equivalent

Descripción del empleo

Dunkin' Donuts is seeking a Shift Leader to coach Crew Members, ensure operational Brand standards, and deliver a great guest experience. You will set goals, assign tasks, and motivate the team while providing timely feedback.

Ideal candidates have supervisory restaurant experience, strong English skills, and basic computer abilities. This full-time role emphasizes safety, quality, and consistent guest satisfaction at our Florida location.