Shift Leader: Hospitality & Ops Champion

Anchor Point Management Group; Eau Claire (WI); On-site; USD 16,531 - 22,041; Part time

Job summary

Anchor Point Management Group is seeking a shift leader to provide hourly leadership coverage, supervise operations, and uphold high standards of service, cleanliness, and safety at our Eau Claire location.

You will train staff, respond to guest needs, and model best practices while driving efficiency and quality across shifts. This role involves hands-on work and may include opening or closing duties when needed.

Qualifications

• Must be at least 18 years old.
• 6 months in a shift-management or supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Solid oral and written communication skills.
• Come to work with good hygiene and reliable transportation.

Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain cleanliness and sanitation of the restaurant (front and back of house).
• Assist with opening and closing tasks and shift management.
• Coach and provide feedback to team members.

Skills

Customer service

Communication

Leadership

Team supervision

Time management

Hygiene

Punctuality

Education

High school diploma or GED

Job description

Anchor Point Management Group is seeking a shift leader to provide hourly leadership coverage, supervise operations, and uphold high standards of service, cleanliness, and safety at our Eau Claire location.

You will train staff, respond to guest needs, and model best practices while driving efficiency and quality across shifts. This role involves hands-on work and may include opening or closing duties when needed.