Shift Leader: Hands-On Team Coach

Five Guys logo; Plano (TX); On-site; USD 19,000 - 27,000; Full time

Job summary

Five Guys in Plano, TX is hiring a Shift Leader to run shifts, lead by example, and train crew to deliver fast, accurate service and a great guest experience every time. Requirements include 1–2 years in restaurant or hospitality, a team-first mindset, strong communications, and comfort with POS systems and basic math.

Growth opportunities into supervisory roles are available. Starting pay is $16.50 per hour plus tips and bonus, with opportunities for advancement as you lead teams and help shape

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
• A team-first mindset with strong communications skills
• Someone who leads by doing—not just directing
• Ability to stay cool and make decisions in a fast-paced environment
• Basic math and comfort using POS systems
• Food safety certification (ServSafe) preferred

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site
• Jump into every position—cashier, grill, prep, fries, dining room
• Deliver fast, accurate service and create a great guest experience every time
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership

Teamwork

Communication skills

Decision making under pressure

POS proficiency

Tools

POS systems

Job description

Five Guys in Plano, TX is hiring a Shift Leader to run shifts, lead by example, and train crew to deliver fast, accurate service and a great guest experience every time. Requirements include 1–2 years in restaurant or hospitality, a team-first mindset, strong communications, and comfort with POS systems and basic math.

Growth opportunities into supervisory roles are available. Starting pay is $16.50 per hour plus tips and bonus, with opportunities for advancement as you lead teams and help shape