Shift Lead: Hands-On Leader with Growth Path

Five Guys logo; Plano (TX); On-site; USD 19,000 - 27,000; Full time

Job summary

Five Guys is seeking a Shift Leader in Plano, TX to lead daily operations, work beside the team, and set the tone for each shift. You’ll ensure fast, accurate service and a memorable guest experience while stepping in for management when needed.

The role emphasizes hands-on leadership, teamwork, and high-energy performance in a busy kitchen environment. Growth opportunities exist within the brand and operations team.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
• A team-first mindset with strong communication skills
• Someone who leads by doing—not just directing
• Ability to stay cool and make decisions in a fast-paced environment
• Basic math and comfort using POS systems

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
• Deliver fast, accurate service and create a great guest experience every time
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership

Teamwork

Communication

POS usage

Decision making

Tools

POS Systems

Job description

Five Guys is seeking a Shift Leader in Plano, TX to lead daily operations, work beside the team, and set the tone for each shift. You’ll ensure fast, accurate service and a memorable guest experience while stepping in for management when needed.

The role emphasizes hands-on leadership, teamwork, and high-energy performance in a busy kitchen environment. Growth opportunities exist within the brand and operations team.