Shift Leader: Hands-On Service & Training Coach

Taco Bell Corp.; Memphis (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Taco Bell Corp. is seeking a shift leader to provide additional management coverage during operating hours and supervise daily restaurant operations.

The role emphasizes customer service, cleanliness, food safety, and team coaching, with hands-on work to train employees and meet service standards. The shift leader may close the restaurant or occasionally open when managers are unavailable, ensuring shift execution and adherence to policies and guest satisfaction.

Qualifications

• Must be at least 18 years old.
• 6 months in a shift management or supervisory role.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Solid oral and written communication skills.

Responsibilities

• Greet customers and take orders accurately.
• Prepare and package food and drinks per standards.
• Operate registers, process payments, and provide change.
• Maintain cleanliness and sanitation of the restaurant.
• Assist with opening/closing tasks and inventory checks.
• Provide coaching and feedback to team members.
• Ensure compliance with food safety regulations.

Skills

Customer service

Team leadership

Communication skills

Time management

Hygiene

Punctuality

Education

High school diploma or GED

Job description

Taco Bell Corp. is seeking a shift leader to provide additional management coverage during operating hours and supervise daily restaurant operations.

The role emphasizes customer service, cleanliness, food safety, and team coaching, with hands-on work to train employees and meet service standards. The shift leader may close the restaurant or occasionally open when managers are unavailable, ensuring shift execution and adherence to policies and guest satisfaction.