Shift Leader: Hands-On Growth & Guest Experience

Five Guys logo; Aurora (CO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tips

Bonus

Job summary

Five Guys is seeking a Shift Leader to guide daily operations in a fast-paced restaurant. You will lead by example, work alongside the team, and ensure a standout guest experience on every shift.

Responsibilities include supervising a range of roles, coaching crew members, and helping train new hires while maintaining brand standards and safety. Growth opportunities exist as leaders advance to higher management roles.

Qualifications

• 1–2 years of restaurant, retail, or hospitality leadership experience preferred.
• Customer service mindset with ability to coach and motivate teams.
• Comfort with basic math and operating POS systems.

Responsibilities

• Lead the shift and run operations when management isn’t on site.
• Jump into cashier, grill, prep, fries, dining room roles as needed.
• Deliver fast, accurate service and create a great guest experience.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Communication

Teamwork

Decision making

Customer service

Education

High school diploma or equivalent

Tools

POS systems

Job description

Five Guys is seeking a Shift Leader to guide daily operations in a fast-paced restaurant. You will lead by example, work alongside the team, and ensure a standout guest experience on every shift.

Responsibilities include supervising a range of roles, coaching crew members, and helping train new hires while maintaining brand standards and safety. Growth opportunities exist as leaders advance to higher management roles.