Shift Leader: Hands-On, Fast-Paced Kitchen Growth

Five Guys logo; Houston (TX); On-site; USD 19,000 - 21,000; Full time

Job summary

Five Guys Operations LLC is seeking a capable Shift Leader to guide daily operations, lead by example, and ensure outstanding guest experiences in a fast-paced kitchen and dining area.

You will cover multiple roles, supervise the team, and help train new members while maintaining brand standards and safety. This role offers growth opportunities within a high-energy, customer-first environment.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Team-first mindset with strong communication skills.
• Leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math skills and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Restaurant experience

Team leadership

Communication skills

Decision making

Customer service

Tools

POS systems

Job description

Five Guys Operations LLC is seeking a capable Shift Leader to guide daily operations, lead by example, and ensure outstanding guest experiences in a fast-paced kitchen and dining area.

You will cover multiple roles, supervise the team, and help train new members while maintaining brand standards and safety. This role offers growth opportunities within a high-energy, customer-first environment.