Shift Leader: Fast-Paced, Hands-On Growth

Five Guys logo; Winston-Salem (NC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Growth opportunities

Job summary

Five Guys is seeking a proactive Shift Leader to guide fast-paced restaurant operations and set the tone for each shift. You’ll work hands-on with the team, deliver fast, accurate service, and ensure guest satisfaction while upholding brand standards.

Lead by example, coach crew members, and help train new teammates. This role offers growth opportunities, competitive starting pay, and the energy of a beloved brand.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• A team-first mindset with strong communication skills.
• Someone who leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Teamwork

Communication

Customer service

Tools

POS systems

Job description

Five Guys is seeking a proactive Shift Leader to guide fast-paced restaurant operations and set the tone for each shift. You’ll work hands-on with the team, deliver fast, accurate service, and ensure guest satisfaction while upholding brand standards.

Lead by example, coach crew members, and help train new teammates. This role offers growth opportunities, competitive starting pay, and the energy of a beloved brand.