Shift Leader: Hands-On, Fast-Paced Growth + Bonus

Five Guys logo; Silver Spring (MD); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Growth opportunities

Hands-on leadership

Brand values

Job summary

Five Guys is seeking a Shift Leader who will be a hands-on leader on each shift, setting the tone and guiding the team. You’ll rotate through cashier, grill, prep, fries, and dining room duties to ensure smooth operations and guest satisfaction.

The role emphasizes leading by doing, coaching crew members, and maintaining brand standards in a fast-paced environment. Growth opportunities exist as many leaders advance to higher roles.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience with leadership preferred.
• Team-first mindset with strong communication skills.
• Leads by example and makes decisions in fast-paced environments.
• Comfort with basic math and POS system usage.

Responsibilities

• Lead the shift and run operations when management isn’t on site.
• Jump into cashier, grill, prep, fries, and dining room roles as needed.
• Deliver fast, accurate service and a great guest experience.
• Coach and motivate crew to perform at their best.
• Help train new team members and uphold brand standards.
• Keep the restaurant clean, safe, and compliant with policies.
• Manage shifts, breaks, cash handling, and closing reports.

Skills

Leadership

Teamwork

Communication

Decision making

POS literacy

Tools

POS systems

Job description

Five Guys is seeking a Shift Leader who will be a hands-on leader on each shift, setting the tone and guiding the team. You’ll rotate through cashier, grill, prep, fries, and dining room duties to ensure smooth operations and guest satisfaction.

The role emphasizes leading by doing, coaching crew members, and maintaining brand standards in a fast-paced environment. Growth opportunities exist as many leaders advance to higher roles.