Shift Leader: Guest-First Team Coach

Smoothie King; Kokomo (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A popular smoothie franchise is seeking Shift Leaders who will be responsible for coaching Crew Members to meet operational standards and ensure a delightful guest experience. Candidates should possess relevant experience in restaurant or retail settings, as well as basic math and computer skills. This role emphasizes delivering high service quality, supporting teamwork, and ensuring compliance with food safety and sanitation standards. Join a company dedicated to promoting healthier lifestyles through nutrition.

Qualifications

• Fluent English is necessary for guest interactions.
• Experience in a restaurant, retail, or supervisory role is preferred.
• Must possess basic math and writing skills.
• Basic computer skills are required to manage sales and inventory.

Responsibilities

• Coach Crew Members throughout shifts to meet operational standards.
• Communicate goals and priorities with team members.
• Maintain a guest-first culture in the restaurant.
• Resolve guest issues effectively.

Skills

Fluent in English

Restaurant, retail, or supervisory experience

Math and writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

A popular smoothie franchise is seeking Shift Leaders who will be responsible for coaching Crew Members to meet operational standards and ensure a delightful guest experience. Candidates should possess relevant experience in restaurant or retail settings, as well as basic math and computer skills. This role emphasizes delivering high service quality, supporting teamwork, and ensuring compliance with food safety and sanitation standards. Join a company dedicated to promoting healthier lifestyles through nutrition.