Shift Leader — Lead Guest Experience & Team

Smoothie King (SKFI); Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Commission

Bonus

Tips

Training Pay

Employee discount

Flexible schedule

Job summary

A popular smoothie brand in Charlotte, North Carolina, is seeking a passionate Shift Leader to assist guests in achieving their fitness and nutrition goals. The ideal candidate will manage team operations when the General Manager is unavailable, ensuring a positive customer experience. Required qualifications include excellent communication skills and reliability. This role comes with competitive benefits such as commission and flexible scheduling.

Qualifications

• Minimum 1 year of experience as a team member in a restaurant or similar retail customer service business.
• Must be extremely reliable.
• Ability to give and receive feedback.

Responsibilities

• Blends delicious tasting smoothies.
• Ensures Guest’s purpose is met when smoothies are ordered.
• Greets and engages the Guest to provide a friendly experience.
• Properly preps all fruits, vegetables, frozen items, powders, and liquids.
• Performs opening and/or closing duties.
• Performs store checklist tasks.
• Shows up on time and ready to work.
• Assists in Team Member management throughout shifts.
• Fulfills cash handling, inventory, and open/closing store assignments.

Skills

Excellent Communication Skills

Reliability

Team Management

Microsoft Office knowledge

POS functionality knowledge

Job description

A popular smoothie brand in Charlotte, North Carolina, is seeking a passionate Shift Leader to assist guests in achieving their fitness and nutrition goals. The ideal candidate will manage team operations when the General Manager is unavailable, ensuring a positive customer experience. Required qualifications include excellent communication skills and reliability. This role comes with competitive benefits such as commission and flexible scheduling.