Shift Leader: Guest-First, Fast-Paced Team Lead

Tropical Smoothie Cafe; Peoria (AZ); On-site; USD 19,000 - 22,000; Full time

Job summary

Tropical Smoothie Cafe in Peoria, AZ is seeking a Shift Lead who acts as Team Leader on busy shifts, guiding Team Members when the General Manager isn’t in the store and helping Guests choose smoothies, food items, and retail products that support a healthy lifestyle. You will uphold company standards, drive guest happiness, handle cash and inventory honestly, and model the brand culture.

This role requires a can-do attitude, reliability, and the ability to work a fast-paced environment while

Qualifications

• Guest Service experience in a restaurant or retail environment.
• 6+ months of experience preferred for the role.
• Ability to lead on shift and guide Team Members when GM is not present.
• Ability to comply with dress code and food safety regulations.
• Able to operate a blender, oven and POS cashier system.
• Able to move boxes up to 55 lbs.

Responsibilities

• Lead by example and direct team on a fast-paced shift.
• Assist guests with smoothie, food and retail selections.
• Upsell during checkout at the POS.
• Maintain store operations according to company standards.
• Ensure guest-first service and brand consistency.

Job description

Tropical Smoothie Cafe in Peoria, AZ is seeking a Shift Lead who acts as Team Leader on busy shifts, guiding Team Members when the General Manager isn’t in the store and helping Guests choose smoothies, food items, and retail products that support a healthy lifestyle. You will uphold company standards, drive guest happiness, handle cash and inventory honestly, and model the brand culture.

This role requires a can-do attitude, reliability, and the ability to work a fast-paced environment while