Shift Leader

Tropical Smoothie Cafe kent; Washington; On-site; USD 25,000 - 30,000; Full time

Job summary

Tropical Smoothie Café is seeking a Shift Leader in Washington to oversee daily operations and supervise the retail sales team. You will adjust schedules, train staff, and ensure a high level of customer satisfaction by preparing food and smoothies and resolving issues.

The role demands strong leadership, excellent communication, and prior restaurant or customer service experience to thrive in a fast-paced setting.

Qualifications

• Experience in restaurant or customer service.
• Ability to thrive in a fast-paced environment.
• Excellent written and verbal communication.
• Strong leadership qualities.

Responsibilities

• Supervise workers.
• Adjust daily schedule for shift personnel to ensure efficiency.
• Train and evaluate employees.
• Prep and prepare food and smoothies and assure customer satisfaction.
• Resolve escalated customer complaints.

Skills

Leadership

Communication

Customer service

Team supervision

Job description

Job Description

We are seeking a Shift Leader to join ourteam!You will be responsible for overseeing and coordinating the activities of the retail sales team.

Responsibilities:

• Supervise workers
• Adjust daily schedule for shift personnel toensure optimalefficiency
• Train and evaluate employees
• Prep and prepare food and smoothies and assure customer satisfaction
• Resolve escalated customer complaints

Qualifications:

• Previous experience in restaurant, customer service, or other related fields
• Ability to thrive in a fast-pacedenvironment
• Excellent written and communication skills
• Strong leadership qualities

Company Description

Tropical Smoothie is a Quick Service Restaurant that gives you healthier food and beverage options. Delicious smoothies with great wraps, sandwiches and salads