Shift Leader: Guest Experience & Team Coach

Rensko Holdings; Springfield (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading food service company is seeking a Shift Supervisor in Springfield, Ohio, to manage team activities and ensure exceptional guest experiences. The role includes leading by example, resolving guest complaints, and maintaining high operational standards. Successful candidates will demonstrate leadership skills, communicate effectively, and comply with company policies. Join a vibrant team where dedication to customer service is paramount.

Qualifications

• Must be 16 years of age or older.
• Experience in team management and customer service is preferred.
• Ability to handle cash and follow operational procedures.

Responsibilities

• Supervise team member activities during shifts.
• Ensure a positive guest experience and resolve complaints.
• Maintain operational efficiency and enforce company standards.

Skills

Leadership

Communication

Customer Service

Problem Solving

Job description

A leading food service company is seeking a Shift Supervisor in Springfield, Ohio, to manage team activities and ensure exceptional guest experiences. The role includes leading by example, resolving guest complaints, and maintaining high operational standards. Successful candidates will demonstrate leadership skills, communicate effectively, and comply with company policies. Join a vibrant team where dedication to customer service is paramount.