Shift Leader: Guest Experience & Team Coach

Rensko Holdings; Hilliard (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading quick-service restaurant located in Hilliard, Ohio, is seeking a dedicated Shift Supervisor. This role involves overseeing team member activities to maintain high standards of service and operational efficiency. The ideal candidate will possess strong leadership capabilities and a commitment to guest satisfaction. Responsibilities include managing team performance, addressing guest complaints, and ensuring adherence to health and safety policies. A dynamic and motivating leader is essential for creating a positive work environment.

Qualifications

• Experience in hospitality or food service environment preferred.
• Ability to lead and motivate a team effectively.
• Strong interpersonal and communication skills.

Responsibilities

• Supervise team members to meet performance standards.
• Ensure guest satisfaction by addressing complaints professionally.
• Maintain compliance with health and safety regulations.
• Oversee operational efficiency during shifts.

Skills

Leadership

Team Management

Customer Service

Problem-Solving

Job description

A leading quick-service restaurant located in Hilliard, Ohio, is seeking a dedicated Shift Supervisor. This role involves overseeing team member activities to maintain high standards of service and operational efficiency. The ideal candidate will possess strong leadership capabilities and a commitment to guest satisfaction. Responsibilities include managing team performance, addressing guest complaints, and ensuring adherence to health and safety policies. A dynamic and motivating leader is essential for creating a positive work environment.