Shift Leader & Guest Experience Coach

Harri; Oakhurst (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Flexible scheduling

Growth opportunities

Family-owned culture

Employee meals & discounts

Job summary

Jack in the Box is seeking a Team Leader to act as a hands-on role model, guiding the shift, supporting crew members, and delivering excellent guest experiences. You will work with management to keep operations running smoothly while fostering a positive, inclusive workplace.

This role is ideal for someone ready to mentor others, lead by example, and help create an environment where employees feel valued and guests feel welcomed.

Qualifications

• Previous fast food or customer service experience is a plus.
• Natural leadership ability and a positive attitude.
• Strong communication and problem-solving abilities.
• Ability to lead by example in a fast-paced environment.
• Dependability, professionalism, and integrity.
• Commitment to treating everyone with respect.

Responsibilities

• Lead and support crew members during assigned shifts
• Set the example for excellent guest service and teamwork
• Assist with opening and closing duties as assigned
• Ensure food quality, speed of service, and cleanliness standards are met
• Coach, train, and motivate team members on the floor
• Help resolve guest concerns professionally and respectfully
• Monitor food safety, sanitation, and cash-handling procedures
• Communicate effectively with managers and team members

Skills

Leadership

Communication

Problem-solving

Lead by example

Dependability

Respect

Job description

Jack in the Box is seeking a Team Leader to act as a hands-on role model, guiding the shift, supporting crew members, and delivering excellent guest experiences. You will work with management to keep operations running smoothly while fostering a positive, inclusive workplace.

This role is ideal for someone ready to mentor others, lead by example, and help create an environment where employees feel valued and guests feel welcomed.