Shift Supervisor: Hospitality & Operations Lead

Rensko Holdings; Westerville (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading fast-casual restaurant chain is looking for a Shift Supervisor in Westerville, Ohio. The role involves supervising team members to maintain high standards of service and hospitality. Responsibilities include resolving guest complaints, ensuring compliance with operational procedures, and fostering a positive work environment. Ideal candidates will possess strong leadership skills and a commitment to safety and guest satisfaction.

Qualifications

• Must be 16 years of age or older.

Responsibilities

• Supervises team member activities to ensure standards are met.
• Leads by example and fosters a respectful environment.
• Responds to guest service complaints in a timely manner.
• Complies with all Tim Hortons operating standards.
• Ensures health and safety policies are followed.

Job description

A leading fast-casual restaurant chain is looking for a Shift Supervisor in Westerville, Ohio. The role involves supervising team members to maintain high standards of service and hospitality. Responsibilities include resolving guest complaints, ensuring compliance with operational procedures, and fostering a positive work environment. Ideal candidates will possess strong leadership skills and a commitment to safety and guest satisfaction.