Shift Leader: Guest Experience & Profitability

Burger King Corporation; Las Vegas (NV); In loco; USD 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

Burger King Corporation is seeking a Shift Manager to help drive profitability and guest satisfaction during assigned shifts. You will support the Restaurant General Manager and Assistant Manager and directly oversee a group of Team Members to meet sales and service goals.

The role focuses on maintaining standards, coaching staff, and ensuring efficient, accurate product preparation and fast, friendly service in line with brand expectations. Evening, weekend, and holiday availability is required.

Competenze

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred
• 1–2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed

Mansioni

• Follows cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing daily and weekly inspections
• Receives inventory truck orders
• Directs Team Members to exceed guest expectations with fast, friendly service
• Sets an example for Team Members by implementing shift plan and driving operational results
• Directs preparation and sale of products for prompt delivery within speed of service guidelines
• Motivates Team Members during the shift on each workstation
• Reviews restaurant results to identify successes and areas for improvement
• Ensures restaurant upholds operational and brand standards

Conoscenze

Cash handling

Guest service

Team leadership

Flexibility

Formazione

High School Diploma or GED

Descrizione del lavoro

Burger King Corporation is seeking a Shift Manager to help drive profitability and guest satisfaction during assigned shifts. You will support the Restaurant General Manager and Assistant Manager and directly oversee a group of Team Members to meet sales and service goals.

The role focuses on maintaining standards, coaching staff, and ensuring efficient, accurate product preparation and fast, friendly service in line with brand expectations. Evening, weekend, and holiday availability is required.